FAQ

  1. Shipping

  2. Warranty

  3. Terms and Condition

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SHIPPING

Verus Engineering ships via FedEx, both domestically and internationally.  Estimated delivery times for domestic FedEx shipments are to the left. We ship Monday through Friday.

TRACKING

Verus Engineering sends an email with tracking number for every order placed with a valid email address.  Tracking is sent *to the email used during checkout* directly via the carriers.  Please check your spam folders and/or your email specifically used during checkout.

RETURN POLICY

We can accept a return within 30 days of the purchase date. The items being returned need to be in their original packaging so that they can be resold again as new. Return shipping is to be covered by the returnee. A 15% restocking fee and the original shipping amount will be subtracted from the amount refunded. If the items are not in their original packaging, we will have to adjust the refund amount to account for repackaging the items.

If the item is in stock and has not shipped, we can offer a refund minus a 4% processing fee.

ADDRESS CHANGE POLICY

If an address needs to be changed or updated, there will be a minimum charge of $10.  This takes Verus time and resources to make the appropriate changes.  We cannot guarantee that the address change will take place correctly but will do our best to facilitate it.

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WARRANTY

Due to the nature of our business and the use of our parts, all of our products have a 1-year limited manufacturer defects warranty. If you have any questions regarding a warranty issue please do not hesitate to give us a call or shoot us a quick email.

 


TERMS AND CONDITIONS

All parts manufactured and sold under the Verus Engineering name are designed and manufactured with the intent to increase vehicle off-road performance and are not intended for use on public streets. Due to the nature of racing, all variances in conditions and use cannot be foreseen, and therefore the safety of any person associated with the use of our products is out of our control and we cannot be held liable for said event or any product failures due to unforeseen events or improper use or abuse when using products manufactured or sold by Verus Engineering.

Modification of any vehicle by installing parts manufactured by Verus Engineering could alter the vehicle’s on-road performance in the event of a crash, resulting in bodily harm or property damage. In purchasing any item from Verus Engineering, the purchaser hereby assumes full responsibility for any property damage or personal injury that may occur while using products manufactured and sold by Verus Engineering. Verus Engineering will not take responsibility for personal injury or property damage arising from usage or failure of parts manufactured and/or sold by Verus Engineering.

Do not purchase or install any part manufactured or sold by Verus Engineering if you do not agree with the above terms, and that you do not feel competent in installing safely and correctly. Improper installation or manufacturing procedures of DIY components can lead to personal injury or death, or property damage; a qualified professional should install all products, only skilled individuals should complete all DIY parts. Verus  Engineering reserves the right to change pricing, material specifications, or any other specifications associated with their products without prior notification.